Collaboration Between Genders For Dei Culture Of Collaboration & Respect

About The
Company

SECTORInfrastructure Manufacturing
SCALE50000 Employees
GEOGRAPHYIndia/Others
DURATION18 – 24 months

The
Challenge

This large Infrastructure/Manufacturing organization that is multi-locational with a large workforce of 50,000 employees across levels.

While there were policies on Prevention of Sexual Harassment, the organization had always believed in Cultures of Mutual Respect and instances of objectionable behaviour towards women was an exception till the organization expanded its entry-level intake of women employees.

There was a noticeable spike in instances of inappropriate behaviours being experienced by women, including complaints of Sexual Harassment across levels.

There was immediate Action considered to popularize the Policy and to let both Genders get familiarized with what it is, how the ICC works and the recourse women had should they experience hostile environments at work.

The invitation was to conduct POSH training across, which we offered to do once we had concluded Capstone’s Proprietary Discovery Process.

The
Approach

Diagnose

Design

Deploy

Sustain

The
Approach

Diagnose

The Discovery process involved meetings & discussions, and survey besides the existing information already available on past instances & actions. Here’s what we found –

  1. Several locations had the Policy communicated but no one had addressed to the Teams about this very significant communication around Collaboration between Genders and how we could inadvertently create a Hostile environment…
  2. The Act & POSH process incites complaints or actions instead of discussions or peer coaching to de-escalate Hostile environment
  3. Any complaint would mean loss of Morale and had the potential to reduce Collaboration between Genders
  4. It appeared that most audiences had not had a chance to understand the purpose of the Policy & that there was room for de-escalation and education rather than blame and punishment/inquiries/complaints

The
Approach

Design

We designed a Theatre-based intervention for audiences to understand how fun comments, inappropriate compliments/behaviours can reduce respect, trust that is so critical for Collaboration & Teamwork. We recommended not calling this a POSH workshop, instead we called it the Samman Workshops – Respect & Collaboration between Genders Workshops.

The taster session went fabulously well – performed with Actors with high audience participation. The workshop did mention actions in case of Hostile environment or misbehaviour and also what recourse they had through the Policy but urged them not to escalate but de-escalate & educate instead.

The
Approach

Deploy

We deployed over 85 workshops across locations, in-person led by a Faculty – but the scenarios were enacted by Actors. The audience loved it, and all wanted to be part of the Samman Workshops.

Audience participation & the questions were great. The organization had never used Theatre so this was very impactful indeed – delivered in Hindi & English, this created a great buzz for addressing the Cultures of Respect and integrating Women employees, especially at locations and in Technical roles…

The
Approach

Sustain

As the momentum kept building, we curated online versions, used Scenarios for discussions to ensure the remotest places still received the message of the workshop.

The messages were clear & built a great Brand for the Employer as they were not reading the Rule book & threatening punishments for those who did not uphold the Policy… instead this was

An invitation to build a Culture of Respect through a fun way of Learning

Understanding the nuances of frivolous and undermining communication that impacts Teamwork

And also understanding the boundaries & consequences of Sexual Harassment.

This has been one of the most enjoyable and powerful messages I have experienced in a long time. Keep going. This is much needed
- Corporate Communications Head
“Very useful and meaningfully narrated. The teams have loved the messages and the use of Theatre to leave such powerful messages. Thank you for re-iterating Collaboration & Respect”
- Local Plant Head
“I loved the concept, the narrative, the theatre and the subtle but powerful messaging. Way beyond expectations... I loved it!
- Founder - Organization

Faculty
Review

This session was like a spiritual journey that took me to many tough Questions on my Readiness to lead in complex times, my commitment to Collaboration, whether I role-model Gravitas, and whether I do enough to remove the impediments to sustainable High Performance!! I take back many ideas, Tools, Frameworks – all so contemporary & relevant! Thank You ! Thank You!!
- Group CEO & Board Member

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Us

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Capstone People Consulting offers Expertise in People, Change and Workplace Culture